These security measures have been implemented to improve your Online Banking security.  The login security uses a verification code to authenticate yourself via text message and/or a voice call to ensure that it’s you trying to access your Online Banking accounts.  The options on how to receive your verification codes are provided during the login security setup.

What is Login Security?

Login Security is an online security feature that provides an additional layer of protection from fraud and identity theft by preventing unauthorized access to your secure financial information.  Login Security uses technology to verify your identity.

Why do I need to use Login Security?

Login Security allows us to recognize you as the true owner of your account by recognizing not only your login information but also your computer. If we don’t recognize your computer, you will be requested to receive a new verification code sent to your phone either via text or voice call in order to authenticate yourself into the Online Banking experience. 

Do I have to receive a verification code every time I log in?

In order to bypass the verification code on subsequent logins, you can select to remember your device upon logging in so that we recognize your device the next time you log in and not require you to complete this step again.

Can I login from multiple computers and browsers?

Yes, you can. We support most of the commonly-used browsers. If you log in from a public computer, you will have to use a verification code to gain access.

Can I still log in to my account from anywhere?

Yes, this feature does not prevent you from logging in from any computer. If we do not recognize the computer that you are using, then we will simply ask for additional information that only you know (a verification code) before allowing you access to Online Banking.